Code of Conduct

Trust, respect, honesty and clear communication are the key elements to successful professional relationships at Oscorm. Our platform is a platform for businesses and clients who want to buy services and freelancers who offer their skills and expertise. We want everyone who uses Oscorm to have a fair, safe, professional experience.

This Code of Conduct outlines the conduct expected of all users of Oscorm, including freelancers, clients, business representatives and others. It covers everything done through Oscorm, such as profile setup, services listing, project talks, proposals, agreements, payments, delivery of work, review and communications related to dispute.

The creation of an account or use of Oscorm entails compliance with this Code of Conduct, our Terms and Conditions, our Privacy Policy and other platform policies that might be applicable. In addition, you are required to follow laws and regulations governing your activities.

Respectful & professional communication is expected with all users. There are always differences and disagreements about the projects, commercial issues, etc., and these should be addressed without personal attack or threats.

Users should not use abusive language, persistent intrusive contact, intimidation, bullying, humiliation, stalking or deliberate actions to cause distress to others. Threats to physical harm, blackmail or other illegal activity are strictly forbidden.

Professional communication involves taking reasonable time to reply, asking pertinent questions, clarifying concerns and informing the other party when circumstances will impact a project's progress. Users should not make promises that they are not likely to meet or pressure another user into agreeing to something that they don't want.

California's Unruh Civil Rights Act (California Civil Code Section 51) prohibits discrimination by covered business establishments. Other laws, including applicable provisions of California's Fair Employment and Housing Act and federal civil rights laws, may apply in particular employment, service, or business contexts. The exact legal protections depend on the activity and the circumstances.

Users must not publish discriminatory service descriptions, send discriminatory messages, harass other users based on protected characteristics, or use discriminatory criteria when making decisions where prohibited by law.

Consent must be freely given and can be withdrawn. A person's participation in a project or use of Oscorm does not mean they consent to personal, romantic, or sexual advances.

California Civil Code Section 51.9 addresses sexual harassment in certain business, service, and professional relationships. Other state and federal laws may also apply depending on the conduct and relationship involved.

All users are responsible for entering accurate and up-to-date information in creating an account, establishing a profile, listing services, the submission of proposals and entering a project.

Freelancers need to communicate their skills, experience, qualifications, certifications, portfolio, availability, and their ability to deliver services accurately as they advertise. They can't create clients, write reviews for clients, make up qualifications, or plagiarize others' work.

Clients and businesses need to clearly define what they want, their budget, the timeline, what they will receive, and their expectations. They should not be involved in bogus projects, pretend to be another business, pretend to have the power to hire, or make promises that are not likely to be fulfilled.

Users are not permitted to use false identities, stolen identities or false information to avoid verification or platform rules.

Oscorm will request additional information at its sole discretion when it deems it necessary to investigate suspected fraud, to safeguard the users or to meet any applicable law.

Users are responsible for respecting the intellectual property rights of others, including copyright, trademark, patent, trade secret and other legally protected rights.

Any images, videos, text, software, designs, music, code or other materials that the freelancer incorporates into the work must be the right or permission of the freelancer. They are not to copy or distribute any protected material without permission.

Clients should be able to supply any files, brand assets, documents, data and materials to freelancers. Clients should not request any freelancer to reproduce any competitor's protected work without right of law or to use any material without proper authorization.

The ownership, licensing and rights of use for finished products and transfer of work should be specifically defined in the project agreement. Not all the intellectual property rights are transferred by the payment; the ownership and permitted use is determined by the applicable agreement and law.

Users shall not use Oscorm in order to sell counterfeit products, to distribute unauthorized copies, to infringe on another person's trademark rights or to misappropriate confidential business information.

Users are likely to be provided with confidential or personal information, during the project discussion or completion process. This information should be treated with responsibility, and should only be used for legitimate and agreed purposes.

These can be business plans, customer lists, unpublished designs, source code, login information, financial records, personal contact information and internal company documents.

Users shall not disclose, sell, publish or mis-use information in any way without authorisation or on the basis of a valid legal basis, which is considered confidential information of another user. They are required to take reasonable measures to ensure the security of files, devices, accounts and information they share in a project.

No users should gather personal data which is not reasonably required for the project, nor try to access confidential data without authorization, nor use project data for other purposes than the project, including marketing.

When applicable, users are required to follow the relevant laws and regulations regarding privacy and data protection, such as the California Consumer Privacy Act amended by the California Privacy Rights Act, the California Online Privacy Protection Act and other relevant federal and state privacy laws. Each law is applicable in accordance with the parties, the information involved and the applicable legal requirements.

Please refer to our Privacy Policy for more information on how we deal with personal information.

Users are allowed to use AI tools and automated software as allowed by the project agreement, platform policies and the law.

Where users use the work they deliver, however, they are responsible for the accuracy, quality, legality, originality and appropriateness of such work. AI-generated content cannot be used to misrepresent people, misrepresent facts, infringe on intellectual property rights, or mislead the client regarding material facts.

When relevant to the client's needs, when the client contract requires disclosure of significant AI use, or when it might mislead the client, freelancers have a responsibility to disclose its significant use. Before starting the project, clients should explicitly communicate all the limitations regarding the use of AI.

Users are responsible for ensuring that confidential information, personal or proprietary data or materials are not uploaded to third party AI tools without proper authorization and awareness of privacy or confidentiality requirements.

Material conflicts of interest should be disclosed by users when they reasonably believe that such conflicts may impair a project or business relationship.

First, users are not allowed to use any confidential information obtained with Oscorm in any way that could cause harm to another user, deceive a legitimate business relationship or access any competitor's information without authorization.

Competitive conduct is permissible if it is lawful and honest. Users are free to advertise their services, to make comparisons, to seek business terms, but not in a manner that constitutes fraud, unlawful collusion, impersonation or other action prohibited by this policy.

Do not access another person's account, get evidence inappropriately, or make private information publicly available in an effort to settle a complaint.

Oscorm will make reports available for review, may require further clarification, evaluate relevant records and, pursuant to our policies and applicable law, will take action. It may not be possible to provide all of the information about an investigation or action taken against another user.

Contact the relevant emergency services or law enforcement agency if you think there is an immediate risk to the safety of others or if a crime is suspected. Do not rely solely on Oscorm to respond to an emergency.

Oscorm will not tolerate a threat, intimidation, or punishment of another person for making a good faith report, participating in an investigation, exercising a right or privilege that is protected under law.

Retaliation can range from a threat of message, to targeted harassment, to a threat of damage to someone's reputation through false statements or the use of platform features to punish someone for reporting misconduct.

Any user who knowingly makes a false report, makes evidence that is clearly rendered false or expresses a report in bad faith with the intent of harassing another user may be guilty of violating this Code. A report, however, will not be deemed to be improper just because it does not establish all of the allegations.

The action will depend on the level of seriousness, frequency and context of the behaviour, the evidence and the risk to others using it and any legal requirements. Whereas serious violation may result in immediate restrictions as may be reasonably required.

Enforcement actions taken by Oscorm under this Code are not actions used to determine if a person has violated the law. Users may continue to have rights in relation to the ability to make complaints or seek remedies in the appropriate legal forums.

It is important for users to attempt to solve common issues with direct and respectful communication at the outset of the project. The parties need to audit the scope of work, time, deliverables, payment conditions and any written modification of the project.

If available, users can use the dispute-reporting process provided by Oscorm. They should be able to give truthful information and should not resort to threats, harassments, or manipulation of the process.

Oscorm reserves the right to examine the information it has available, and may act within the bounds of its platform role, at its discretion and subject to its Terms and Conditions. Oscorm does not guarantee any specific result to any party in a dispute and is not a court nor the party's representative.

Users are responsible for their own contracts and any rights or remedies under such contracts.

The user shall use reasonable means to prevent the unauthorized use of an account. Never share passwords or authentication codes, ensure adequate security measures, and immediately alert Oscorm if the suspicion of account compromise is raised.

Users are not permitted to circumvent any restrictions on accounts, tamper with the systems on the platform, access unauthorized information or engage in any security exploits.

Users are also required to respect the functionality of the platform and not engage in activities that impact on the experience of others such as automated abuse, spam, unauthorized collection or scraping of data, and fraudulent account creation.

This Code governs conduct related to Oscorm and its activities, communications. The users should be bound by the same lawful and professional actions when meeting or communicating with any other user outside of the platform as they are within the platform due to an Oscorm project.

Oscorm cannot, however, guarantee that the conduct, identity, qualifications, or performance of any user of the site is appropriate, or control of all interactions outside the site. Users are encouraged to exercise reasonable prudence when entering into business relationships and make sure that key project terms are documented.

Nothing in this Code can relieve a user of any legal obligations or responsibility for what an independent client or freelancer does.

Oscorm reserves the right to amend this Code of Conduct to adjust our platform, business operations, community policies, or applicable laws and regulations.

If changes are made to the content on this page, we will change the date at the top of the page and send additional notice if necessary or required by law. Use of Oscorm after an updated Code's coming into force implies compliance with the updated requirements of the Code subject to applicable legal requirements.

Users are strongly advised to read this page regularly to ensure they are aware of the expectations.