Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Oscorm's AI-powered admin support services.

Last Updated: January 13, 2026

Introduction

Welcome to Oscorm, an AI-powered platform that connects businesses with experienced admin support specialists. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

By using Oscorm's services, including our AI-enhanced talent matching, project management tools, and admin support solutions, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact details (email, phone number, business address)
  • Account credentials and authentication information
  • Communication preferences and marketing consent
  • Professional information (company details, job title, business requirements)
  • Project specifications and admin support needs

Technical Information

  • IP address and device information
  • Browser type and version, operating system
  • Cookies and similar tracking technologies
  • Usage data, analytics information, and platform interactions
  • AI system interaction data for service improvement

Communication & Project Data

  • Messages, support inquiries, and customer service interactions
  • Feedback, survey responses, and testimonials
  • Project requirements, deliverables, and collaboration data
  • Workflow preferences and admin support specifications

How We Use Your Information

Service Delivery

  • • Provide and maintain our AI-powered admin support services
  • • Match you with qualified specialists and talent
  • • Process transactions and manage project workflows
  • • Offer customer support and assistance
  • • Personalize your experience with AI recommendations

Communication

  • • Send important service updates and project notifications
  • • Respond to your inquiries and support requests
  • • Provide relevant information about admin support solutions
  • • Share insights and best practices for workflow optimization

Analytics & Improvement

  • • Analyze usage patterns and service effectiveness
  • • Improve our AI matching algorithms and platform features
  • • Conduct research and development for better admin support
  • • Monitor system performance and optimize workflows

Legal & Security

  • • Comply with legal obligations and regulations
  • • Protect against fraud, abuse, and security threats
  • • Ensure platform security and data integrity
  • • Enforce our terms of service and user agreements

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • 🔒SSL encryption for secure data transmission
  • 🛡️Secure servers and enterprise-grade hosting infrastructure
  • 🔐Regular security audits, updates, and vulnerability assessments
  • 👤Access controls, authentication systems, and role-based permissions
  • 📊Data minimization, retention policies, and automated backups

Your Privacy Rights

👁️

Access & Review

Request access to your personal data and review how it's being used in our AI-powered matching and admin support services.

✏️

Correction & Update

Correct inaccurate or incomplete personal information, including project requirements and admin support preferences.

🗑️

Deletion

Request deletion of your personal data when legally permissible, subject to our retention requirements for active projects.

📤

Portability

Transfer your data to another service provider in a machine-readable format.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, provide personalized content, and improve our AI-powered matching algorithms. You can control cookie settings through your browser preferences.

Essential Cookies

Required for basic functionality, security, and authentication on our platform.

Analytics Cookies

Help us understand how you use our services and improve our AI matching algorithms.

Marketing Cookies

Used to deliver relevant content about admin support solutions and platform updates.

Third-Party Sharing

We may share your information with trusted third parties in specific circumstances:

Service providers who assist in operating our AI-powered platform
Payment processors for secure transaction handling
Analytics providers for usage insights and platform optimization
Legal authorities when required by law or to protect our rights

International Data Transfers

Your data may be transferred to and processed in countries other than your own, including where our admin support specialists are located. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including GDPR, CCPA, and other regional regulations.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes through our website, email, or other communication channels.

Important: Your continued use of our services after any policy changes constitutes acceptance of the updated privacy policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email

privacy@oscorm.com

Phone

+91 1234567890

Address

106, 1st Floor, F294, Sector 63, Noida, UP – 201301 IN

Response Time

Within 24-48 hours

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